Free tools for small support teams
Measure how happy your customers are and write better replies, faster. Every tool here is free, needs no sign-up and runs in your browser, so nothing you type is sent to us.
Measure customer satisfaction
Turn survey answers into the two scores most support teams report, with the formula shown every time.
Write surveys, replies and emails
Hand-written templates that adapt to your company, tone and situation. Edit the result, then copy or download it.
Customer satisfaction survey template builder
Pick a survey type and questions, then copy or download a ready survey as text, Markdown or CSV.
Canned response generator
Write replies for 15 common support situations in your tone, for email or chat.
Customer service email template generator
Generate a full email with a subject line for delays, refunds, apologies, follow-ups and more.
Ready to run support from one place?
Kora Reply is a help desk for small teams: a shared inbox for email, live chat and WhatsApp, tickets with reply targets, saved replies and an AI agent that answers from your knowledge base.