The help desk for small business teams that wear many hats
Kora Reply is a help desk for small business teams of 1 to 12 people: one shared inbox for email, live chat and WhatsApp, tickets with owners and reply targets, a public help center and an AI agent, ready the same afternoon you sign up.
Set up in an afternoon, not a quarter
Create a workspace, invite a teammate, forward your support email and paste the chat widget. There is no implementation project and no sales call required to start.
- Invite teammates as owner, admin or agent
- Forward your existing support address
- One script tag for live chat
Everything customers send, in one queue
A small business help desk should replace the shared Gmail login and the personal WhatsApp, not add another tab. Kora Reply brings them into one shared inbox with clear owners.
See the shared inbox
Let the AI take the repeat questions
Write your shipping, pricing and opening-hours answers once in the knowledge base. Kora AI answers those questions on chat and WhatsApp, and passes everything else to you with a summary.
How the AI agent works
Help desk software for small business, priced for one
Everything is included on every plan, from the Free plan up. You only choose how many people and how much AI you need.
Free for 2 users
Then $12 per user a month on Starter, or $79 a month flat for up to 12 users on Team.
A real ticketing system
Status, priority, owner, labels and first reply targets.
Saved replies
Your best answers one slash away.
Help center
A public knowledge base customers can search.
AI included
50 to 1,500 AI conversations a month, depending on the plan.
Your data
Your conversations, contacts and articles stay yours.
Questions about Small businesses
Start answering customers together
Create a free workspace for 2 users, or ask us anything on WhatsApp.