A help desk for the teams the big tools forgot
Kora Reply is a new product, opened for early access in October 2026, built by Creativism, a digital marketing agency in Yogyakarta, Indonesia. It is an AI help desk and knowledge base for support teams of 1 to 12 people.
Why we built it
Small businesses usually answer customers from a shared Gmail login and someone's personal WhatsApp. Messages get missed, the same questions are answered by hand every day, and nobody knows who replied to whom.
The established help desks solve that, but they are priced for larger teams: per seat, with live chat and AI on higher tiers, and AI answers billed per resolution on top. We wanted one tool a small team could set up in an afternoon, with the AI included in the price.
What Kora Reply does today
- A shared inbox for email, live chat and WhatsApp (WhatsApp in beta on paid plans).
- Tickets with status, priority, owner, internal notes and first reply targets.
- Saved replies, a public knowledge base, and Kora AI, which answers only from your articles and hands off to a person with a summary.
What we will not do
- Show customer logos, reviews or numbers we do not have. We are new, and we say so.
- Charge for AI per resolution. AI conversations come in a monthly pool included in each plan.
- Lock in your data. Your conversations, contacts and articles stay yours.
See Kora Reply in 71 seconds
Kora Reply at a glance
Built by Creativism
A digital marketing agency based in Yogyakarta, Indonesia.
English, worldwide
The product and this site are in English for teams anywhere.
Priced in USD
Free for 2 users, then per user or one flat team price.
Early access
Opened in October 2026. Planned features are labelled as planned.
Email us
hello@korareply.com reaches the people building it.
Or WhatsApp
Message us and a person from the team replies.
Questions about Kora Reply?
We read every message. Try the Free plan, or tell us what your team needs.