Live chat

Live chat support on your website, answered first by AI

Kora Reply adds live chat support to your website with one script tag: visitors chat in a widget in your colors, Kora AI answers routine questions from your articles, and your team picks up the rest in the shared inbox.

Free plan for 2 usersNo card neededPriced per user in USD
Live chat widget · AI assistantProduct screenshot
The Kora Reply chat widget on a demo store: the AI assistant, labelled as such, answers a shipping question from the help center with a link to the article, plus Was this answer helpful and Talk to a person buttons (fictional demo workspace)
Fictional demo workspace, real Kora Reply interface.
Widget

Live chat for your website in minutes

Copy one script tag into your site. The widget loads in its own isolated frame, so your site's styles cannot break it, and it only runs on domains you allow.

  • Colors and greeting from your inbox settings
  • Allowed domains per widget
  • Returning visitors keep their conversation
Live chat settingsProduct screenshot
Kora Reply live chat settings with the one-line install snippet, a live preview of the widget, the AI first reply switch and the allowed domains list (fictional demo workspace)
Fictional demo workspace, real Kora Reply interface.
Same inbox

Chats land next to email and WhatsApp

Every chat becomes a ticket in the shared inbox with the same owners, priorities and saved replies as your other channels.

See the shared inbox
Lumen Shop · All conversationsProduct screenshot
Kora Reply shared inbox with views for All, Mine, Unassigned and Overdue and one queue mixing manual, live chat, email and WhatsApp conversations (fictional demo workspace)
Fictional demo workspace, real Kora Reply interface.
Live chat

Live chat customer service without a separate tool

One widget, one inbox, one bill.

AI first reply

Kora AI answers from your articles and hands off with a summary.

Offline messages

When nobody is online, visitors can leave their email and get a reply later.

Saved replies

Answer common questions with a slash shortcut.

Internal notes

Discuss a chat privately with a teammate.

Spam limits

A bot check before a new visitor's first message and per-visitor limits protect your inbox and AI quota.

Free to start

The Free plan includes one live chat widget.

FAQ

Questions about Live chat

Create a live chat inbox in Kora Reply, copy the one-line script tag it shows, and paste it into your site's HTML. The widget appears on every page that has the script.

Yes. The Free plan includes one live chat widget for 2 users, with "Powered by Kora Reply" in the widget.

Kora AI can still answer from your articles, and visitors can leave their email so your team replies later.

Only on the domains you add to the widget's allowed list, so nobody can copy your widget onto another site.

Start answering customers together

Create a free workspace for 2 users, or ask us anything on WhatsApp.

Chat with us