A customer service chatbot that answers from your help center
Kora Reply adds a customer service chatbot to your website's live chat: it answers visitors from your own help articles, shows the source, and passes the chat to a teammate with a summary when a person is needed.
A chatbot for your website in one script tag
Add the Kora Reply chat widget to your site with one line of code. The chatbot replies first, around the clock, using the articles you publish.
- Only runs on the domains you allow
- Your colors and greeting
- Answers link to your help center
From bot to person without starting over
When the chatbot cannot answer, the same chat continues with your team. The teammate sees a summary above the first message instead of scrolling back.
An AI chatbot for customer service, with limits you control
It is the same Kora AI agent that powers the help desk, tuned for website visitors.
Your content only
No answers from the open internet, only your published articles.
Clean handoff
Human takeover in the same chat window.
Included in plans
50 to 1,500 AI conversations a month depending on the plan.
Abuse limits
A Cloudflare Turnstile check on a new visitor's first message, plus per-visitor limits, protect your quota.
Also on WhatsApp
The same answers on your WhatsApp number (beta, paid plans).
Graceful fallback
If the AI is down, visitors get article links and your team gets the chat.
Questions about AI chatbot
Start answering customers together
Create a free workspace for 2 users, or ask us anything on WhatsApp.