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Connect live chat, email and WhatsApp so every message lands in one inbox.

  • Install the live chat widgetThe live chat widget puts a chat button on your website. Visitors' messages arrive in your shared inbox as tickets, and on workspaces with the AI agent turned on, the agent can...
  • Connect your support emailConnect your support address, for example support@yourcompany.com, so every email becomes a ticket in your shared inbox and your replies go back to the customer by email. Kora...
  • Connect WhatsAppConnect your WhatsApp Business number so WhatsApp messages arrive in the shared inbox next to email and live chat, and your team can reply from Kora Reply. WhatsApp is in beta,...
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Kora Reply

The AI help desk and knowledge base for small support teams. Shared inbox, tickets and live chat in one place.

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Product

  • Shared inbox
  • Tickets
  • SLA targets
  • Saved replies
  • AI agent
  • AI chatbot
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  • WhatsApp
  • Email

Solutions

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  • Online stores
  • IT help desk
  • HR help desk

Resources

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  • Help desk guide
  • Ticketing system guide
  • AI customer service guide
  • CSAT calculator
  • NPS calculator
  • Free tools
  • Help center
  • Alternatives

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